Privacy Policy
Effective Date: May 12, 2026 | Last Updated: May 12, 2026
Don't Lose Your Way is operated by CC3PO LLC, a California limited liability company (EIN 33-2353877). This Privacy Policy explains how we handle information on this platform, in compliance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
What Information We Collect
Don't Lose Your Way is designed with privacy in mind. We collect minimal information:
Information You Provide
- Chapel reflections: If you choose to submit reflections in the Chapel, the text you enter is stored temporarily for processing
- AI songwriting input: Text you enter for the AI songwriting feature is processed to generate songs
- Journal entries: If you use the journal feature, entries are stored in your browser's local storage (not on our servers)
- Contact form submissions: If you use any contact forms, the information you provide is collected via JotForm
Automatically Collected Information
- Basic analytics (page views, feature usage patterns) — no personally identifiable information
- Device/browser type for compatibility purposes
- General geographic region (country/state level) for content relevance
What We Do NOT Collect
- We do NOT require user accounts or collect email addresses
- We do NOT collect names, phone numbers, or addresses
- We do NOT track individual users across sessions
- We do NOT sell, rent, or share any personal information for commercial purposes
How We Use Information
We use the limited information we collect to:
- Provide and improve the Chapel reflection feature
- Generate AI-powered songwriting content based on your input
- Display community voice submissions (anonymously, only with your consent)
- Improve the platform based on usage patterns
- Ensure platform security and prevent abuse
AI Use & Disclosure
Under California law (AB 853, AB 2013), we disclose that this platform uses artificial intelligence:
- AI Songwriting Generator: Uses AI to create song lyrics based on your input. AI generates content based on prompts — it does not make autonomous decisions about you
- Chapel Reflections: AI may be used to generate mood-based reflections or responses. These are creative prompts, not therapy or counseling
- AI training data: We do not allow our AI providers to use your input to train their models
For full details, see our AI Disclosure Notice.
Third-Party Services
- Supabase: Backend infrastructure for data processing and community features
- JotForm: Form submissions and data collection (subject to JotForm's own privacy policy)
- AI Providers: Third-party AI services that process text input for songwriting and reflection features
We only share the minimum information necessary to provide these features.
Crisis & Safety
This platform is not a mental health service or crisis intervention.
If you or someone you know is in crisis:
Call or text 988 (U.S. Suicide & Crisis Lifeline)
Available 24/7. Free. Confidential.
Text HOME to 741741 (Crisis Text Line)
Your California Privacy Rights (CCPA/CPRA)
Under California law, you have the right to:
- Know: Request what information we have collected about you
- Delete: Request deletion of your personal information
- Opt-out: We do not sell or share your information, so opt-out is not applicable, but you can always choose not to submit information
- Non-discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact legal@cc3po.com.
Cookies & Tracking
We use essential cookies for platform functionality. We may use basic analytics cookies to understand traffic patterns. We do not use advertising cookies or cross-site tracking. You can manage cookie preferences in your browser settings.
Data Retention
- Chapel reflections: Stored temporarily for processing, then removed unless you save them locally
- AI songwriting input: Processed and not retained after the session
- Journal entries: Stored in your browser's local storage only — not on our servers
- Analytics data: Retained for 12 months, then automatically deleted
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be noted on this page with an updated effective date.